User Interface Design | User Experience Research
UN1 App Design
Role
Full UI/UX Designer
Time
2022-2023
Type
UI Design
UX Research
Service Redesign
Prototyping
Overview
UN1 is a community-driven circular fashion platform designed for LGBTQ+ users to share, redesign, and trade clothing in a safe and identity-affirming environment.
It combines peer-to-peer sharing, creator redesign services, and community profiles to support sustainable fashion and emotional belonging.
The Challenge
Mainstream fashion platforms often fail to support LGBTQ+ identity expression and safety.
Research finding
Difference between LGBT and straight people When choosing the clothes
How is society's problem toward LGBT crowd finding suitable clothes?
1.They can't wear what they define as their style or identity is less clear when they feel something wrong in dressing up in their unique style.
2.When men wear high heels there is a controversy over "girl stuff"and women are more limited when it comes to buying swimsuits
What I learned after the interview
I interview 6 LGBTQ students between 19-25 yrs about their shopping experience
1. Identity Expression Is Constrained
Users struggle to find clothing that reflects their personal style across traditional gender-based categories.
2. Poor Fit Is a Major Friction
PointStandard sizing does not accurately reflect diverse body types, leading to frequent returns, tailoring, or abandonment.
3. Shopping Feels Emotionally Uncomfortable
Buying gendered clothing—especially swimwear—creates discomfort and hesitation.
4. Users Actively Modify or Redesign Clothing
Many users resell, tailor, or redesign garments to better match their identity and fit.
Persona
Goal
Pain Point
Goal
Jessica Wu
AGE: 21
JOB TITLE: Student
SEXUALORIENTATION: Bi
LOCATION: San Diego, CA
RATE(SHOPPING):
twice / month
COST: $800
-
Looking for a designer or website that helps to give some device to choose the clothes.
-
Hoping the website can giving some clear category for bio sexual.
-
The website directly has options that match for me.
80%
-
Clothing category not clearly to classy
-
Uncertain if the style is suitable
-
Weak-minded which style is suitable
20%
Martin
“For me, independent modification of clothes increases brand value”
AGE: 22
JOB TITLE: Student
Sexual Orientation: Homosexual
LOCATION: San Diego, CA
Rate(shopping):
once per month
Cost: $ 500
Goal
Pain Point
Goal
-
Enable easy modification and redesign of unsuitable garments
-
Support accurate, fit-aware style recommendations
-
Provide real-time virtual try-on to improve fit confidence and reduce return friction
-
Limited return options for gender-neutral and customized clothing
-
Modifying or tailoring garments individually is time-consuming and inconvenient
-
Inconsistent international sizing systems make accurate fit selection difficult
50%
50%
Information Architecture
WireFrames
Product Detail
Explore product details, materials, and fit references to help users confidently evaluate garments before entering the try-on flow.
VR Model Selection
Select real community body profiles to preview how clothing may fit different body shapes and proportions.
Style Gallery
Browse a diverse gallery of looks shared by the UN1 community to discover identity-affirming styling inspiration.
